Privacy Notice Five elements  

Privacy Notice – Five Elements
Last updated: 23/04/2025

Reading time: 5 minutes

Overview

This Privacy Notice (“Notice”) together with the Terms of Use forms a complete legal agreement (“Agreement”) between Five Elements (“we”, “us”) and you as a user (“you”, “user”). This Agreement applies to our website located at https://fiveelements.london. If you have any questions, you can contact us at office@fiveelements.london.

Quick Summary:

  • You can browse our site without providing personal data.

  • If you send us a project or career inquiry, we will process personal data as outlined in this Notice.

  • We do not share your data for third-party advertising.

  • Your rights and how we protect your data are detailed below.

1. Who We Are

We are Five Elements. You can contact us at: office@fiveelements.london
1 Broxholme House, New Kings Rd, London, SW6 4AA

2. What Data Do We Collect?

2.1 Data you provide:

To submit a project or career request, you may provide:

  • Full name

  • Phone number

  • Email address

  • City

2.2 Data collected automatically:

  • Cookies (see Section 5)

  • Device type/model, OS

  • IP address

  • Connection type (WiFi, LTE)

  • Language and region

  • Site usage interactions

3. How Do We Use Your Data?

3.1 To provide and improve our services:

  • Access and functionality of the Site

  • Customer support

  • Career and service inquiries

  • Internal research and analytics

3.2 Legal obligations:

  • We retain and process data as required to meet legal obligations.

4. Policy Toward Children

We do not knowingly collect data from anyone under 13 years old.

5. Cookies

We use cookies to:

  • Improve your browsing experience

  • Analyze site usage via tools like Google Analytics

You can opt out via:

6. Sharing and Disclosure of Data

  • With consent

  • Legal enforcement (if required by law)

  • Business transfers (e.g., reorganization or acquisition)

  • Aggregated/anonymized data for analytics

  • Service providers assisting in our operations

7. How Do We Handle Your Data?

7.1 Retention:

  • Data is stored on protected servers in the UK.

  • Retained only as long as necessary for service provision or legal compliance.

7.2 Security:

  • Access limited to relevant personnel

  • NDA agreements with staff and vendors

  • Encryption and secure servers in use

  • Monitoring for data protection compliance

8. Data Transfers

We do not transfer your data outside the EEA unless adequate protection or legal exceptions apply.

9. Your Rights

  • Access – Request a copy of your data

  • Rectification – Fix inaccuracies

  • Portability – Transfer your data

  • Erasure – Right to be forgotten

  • Restrict/Stop Processing

  • Object to Processing (including marketing)

  • Lodge Complaints – With the relevant Data Protection Authority

10. Updates to This Notice

We may update this Notice periodically. Any changes will be posted on our site, and previous versions will remain available for review.